Wellbeing Support
Wellbeing and Support Services
Well-being and Counselling Services
- CIM recognises the importance of supporting the mental health and emotional wellbeing of all students and staff. This includes:
- providing confidential access to counselling and support services;
- promoting a culture of openness and respect;
- encouraging early help-seeking behaviour; and;
- ensuring policies and environments do not stigmatise those experiencing mental health challenges.
- These commitments align with the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021, which requires proactive support for learner wellbeing.
- Our counselling service is free of charge and confidential, available to all currently enrolled students for guidance on homesickness, balancing commitments, stress management, family matters, and motivation.
- We work closely with external health providers to ensure you can access specialised care if needed.
Career Services
- Our Career Services team helps prepare you for life beyond CIMNZ as an integral part of your student journey.
- Receive personalised reviews and feedback with our CV and Cover Letter Assistance.
- Enhance your confidence with workshops and one-on-one coaching on Interview Skills and Job Search Strategies.
- We provide industry connections through referrals, networking events, and potential employer introductions when available.
Additional Student Services
- Health and Well-being: Receive advice on general health matters, information on local clinics, and support with managing personal well-being.
- Disability Support: Get assistance for specific learning requirements, including special arrangements for assessments or access to assistive technologies.
- Welfare Support and Safety: Access guidance on financial advice, legal aid, and information about staying safe in Auckland.
- Accommodation Advice: Find tips for renting in Auckland, finding suitable accommodation, and living harmoniously with others.
- Multi-faith and Cultural Support: Use designated spaces for prayer or reflection and get help connecting with faith-based or cultural communities.
If you have an emergency requiring an ambulance, fire department or police, call 000 immediately.
If you need support, but not immediately there are several crises support networks you can contact:
- Lifeline (24 hours): Call 131114
- Suicide Call Back Service (24 hours): Call 1300 659 467
- Alcohol and Drug Information Service (24 hours): Call 1800 250 015 (National Alcohol and Other Drug Hotline)
- 1800RESPECT (24 hours): Call 1800 737 732
Darlinghurst Police Station
Address: 151-241 Goulburn St, Surry Hills NSW 2010
Phone: +612 9265 4144
Redfern Police Station
Address: 1b Lawson St, Redfern NSW 2016
Phone: +612 8303 5199
The following are the closest available medical services:
Darlinghurst Medical Centre
Address: 213-219 Darlinghurst Rd, Darlinghurst NSW 2010
Phone: +612 8302 1111
Business Hours: 7:00 am – 6:00 pm (Mon – Fri), 8:00 am – 4:00 pm (Saturday), 8:00 am – 1:30 pm (Sunday)
Bourke Street Clinic
Address: 1/421 Bourke St, Surry Hills NSW 2010
Phone: +612 9332 0400
Business Hours: 8:00 am – 6:00 pm (Mon – Fri), 8:30 am – 1:00 pm (Saturday), 9:00 am – 4:00 pm (Sunday)
Redfern Station Medical Centre
Address: 1/147-151 Redfern St, Redfern NSW 2016
Phone: +612 8313 2999
Business Hours: 8:00 am – 5:30 pm (Mon – Fri), 10:00 am – 2:00 pm (Saturday)
Crown St Medical Centre
Address: 351 Crown St, Surry Hills NSW 2010
Phone: +612 9360 3338
Business Hours: 8:00 am – 6:00 pm (Mon – Fri), 9:00 am – 1:00 pm (Saturday), 9:00 am – 2:00 pm (Sunday)
If you, or someone you know, has been a victim of a sexual assault, see information for victims of sexual assault.
NSW Sexual Violence Helpline
Phone: 1800 424 017
1800RESPECT
Phone: 1800 737 732